Last updated: June 19, 2026
Operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS], India. Replace all [BRACKETED] placeholders before relying on this document; have it reviewed by a qualified advocate.
1. Eligibility
You must be at least 18 and able to contract under Indian law.
2. Products & Nature of Goods
Our products are Ayurvedic/traditional wellness preparations and are not intended to diagnose, treat, cure, or prevent any disease. Please read the Disclaimer before use.
3. Pricing & Payment
Prices are in Indian Rupees (₹) and inclusive of applicable taxes unless stated. Payments are processed via Razorpay and, where available, Cash on Delivery. We may correct pricing errors and cancel affected orders with a full refund.
4. Orders & Acceptance
Your order is an offer to purchase; a contract is formed only on dispatch confirmation. We may decline orders at our discretion.
5. Shipping, Returns & Refunds
Governed by our Shipping Policy and Refund & Cancellation Policy, which form part of these Terms.
6. Intellectual Property & Acceptable Use
All Website content is our property or our licensors’. You may not misuse the Website or use it unlawfully.
7. Disclaimers & Liability
The Website and products are provided “as is”. To the maximum extent permitted by law, our total liability for any claim shall not exceed the amount paid for the relevant order. Nothing limits rights under the Consumer Protection Act, 2019.
8. Governing Law & Jurisdiction
These Terms are governed by the laws of India; courts at [CITY, STATE] have exclusive jurisdiction, subject to applicable consumer law.
9. Grievance Redressal
Contact care@poornastore.com. We respond per the Consumer Protection (E-Commerce) Rules, 2020.